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๐Ÿ’ธ Calling Customer Service

Learn how to handle billing issues in Spanish, French, and Italian.

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๐Ÿ‡ฒ๐Ÿ‡ฝ Spanish Quiz

Answers to the blanks:

  • Blank 1: factura (bill)

  • Blank 2: contactar (to contact)

Explanation:

  • Factura: "Bill" or "invoice" refers to the document showing charges. The customer is reporting a problem with their charges. "Recibo" (receipt).

  • Contactar: "To contact," meaning to communicate with someone. The agent indicates they will reach out to resolve the issue. "Hablar con" (talk to).

๐Ÿ‡ซ๐Ÿ‡ท French Quiz

Answers to the blanks:

  • Blank 1: facture (bill)

  • Blank 2: contacter (to contact)

Explanation:

  • Facture: "Bill," the document listing charges. Refers to what the client wants to be reviewed. "Note" (note).

  • Contacter: "To contact," to communicate with another party. Indicates the action needed to solve the problem. "Joindre" (to reach).

๐Ÿ‡ฎ๐Ÿ‡น Italian Quiz

Answers to the blanks:

  • Blank 1: bolletta (bill)

  • Blank 2: contatto (to contact)

Explanation:

  • Bolletta: "Bill," a document with payment details. Key in discussing customer service. "Fattura" (invoice).

  • Contatto: "To contact," initiating communication. Necessary to solving the issue. "Chiamo" (I call).

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